Bharatmatrimony — complaining against service not given, forgery and executive named chandan

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Bharat matrimony

Hi,

This is regarding my premium membership which i took on 14 november 2018. The executive with whom i was in conversation is chandan. I wanted the membership in community matrimony where the executive promised me that i can take it in bharat matrimony and it will be transferred to community matrimony after 4-5 days.

I kept calling him for same thing so many times and it never got transferred to community matrimony.

Then i raised a refund request after getting frustrated and he again promised that refund will be done after some days. Again i needed to call him many times only to listen from his colleagues that he is never available as if he is prime minister abdd i should spend my lifetime to talk to him.

I had raised a compalint with id 19640638.
The customer care closed the issue saying only chandan can handle this. How ironical is this. I am raising a compalint against a person and he only will resolve it.

I understand bharat matrimony is training their executive only to call people and forge them by taking their money. I ahbe done enough calls.

Now i am raising a compalint with consumer forum about the forgery bharat matrimony has done so that no more people are forged like this.

Please keep training your executive to do false promises and earn money. I know the plan you people have, you are thinking once the premium membership time is over, i can't do anything. Nice service. Just stop faking people.

Nice service.

Thanks,
Vivek