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BharatPe — Amount Settlement pending Since 25 April

I Team

Apologies for using this portal for resolution but I'm sick & tired of following up with your Customer care team. I have been following up for last 15 days for my money but your team doesnt feels like responding to it. Everytime i call them & this is what is has been said " Give us 24 hours we will provide you the resolution", 15 days have already passed hearing this statement again and again but no solution no calls/confirmation for the status and some times i get the call from your team pls provide the documents which have already been provided to the team on day one itself and this checked with one of your executive on call and he did looked the statment and confirmed that money has not been received in your account.

Now let me tell you what the whole scene - transaction dated 26/april/2021 amounting to INR 34500(INR24500+10000)
Below are the proofs :

Received Rs. 24500.00 from BALWINDER S O GOPI RAM R O GARHI on BharatPe QR. Details: bharatpe.in/txn~

Received Rs. 10000.00 from BALWINDER S O GOPI RAM R O GARHI on BharatPe QR. Details: bharatpe.in/txn~

After speaking to customer support several times they have given us the confirmation that the amount will be settled, below are the proofs:

BharatPe-Dear SHRI BALAJI JCB SPAR, We are still awaiting confirmation from your bank for your settlement of Rs. 34500. A complaint has been raised to the concerned department and we will ensure the amount reaches you within 24 hrs. https://bharatpe.in/settlements

Dear SHRI BALAJI JCB SPAR, We are awaiting confirmation from your bank on your BharatPe settlement of Rs. 34500. Dont worry, the settlement will be completed by 8pm. https://bharatpe.in/settlements

Dear SHRI BALAJI JCB SPAR, BharatPe has initiated your settlement of Rs. 34500 . It should reflect in your AXIS BANK account by 12 noon. https://bharatpe.in/settlements. But bharatpe account has not been credited into my bank account yet. Bank statement was already provided to them on the link they have given .

https://forms.gle/hNJ82FH4rvrNkBYL8

Several tickets has been raised for above mentioned complaint below are the tickets number:

#3575879
#3575747
#3579555
#3559309
#3535684
#3521063
But no reslolution has been made till date. You are requested to look into the concern and credit the amount in my account as soon as possible as it is pending from long. This gross negligence at your end is not acceptable.

[protected]
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May 17, 2021

Complaint Status

BharatPe customer support has been notified about the posted complaint.
Complaint comments  226 CommentsShareTweet

Comments

Please resolve this issue I don't want swiping machine

Please refund my money swiping machine I don't don't want

Qr code transition not settle

Dileep Prajapati's reply, Sep 10, 2021
Error
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Pls refund Rs.5000 secourty deposit
29 May 21
Txn id:-BS[protected]

Mobile no.[protected]

Bhuvneshwar garg

Upi transaction to investment account
Not credit my amount

Sharwankumar mobtaram's reply, Jul 9, 2021
Aapko mi kya refund
Upi transaction account to bharat pe investment amount not credit my balance

Pls my amount credited my account

elia koodali's reply, Jun 10, 2021
Pls my amount credit
My payment not showing on bharat pay aap and my money is debit already. Plz check this transaction..my no is [protected]

Ammount in my account not recievd

Plz arjant paymant

Plz my account not viwe paymant bat castumbar successful

On 16 June one costumer paid me 30000 to my Bharat pe payment successful but amount not credited to my Bharat pe so please solve this proplem...[protected]

16june one costumer paid me 30000 amount payment successful but amount not credited to my Bharat pe
[protected]... please solve this proplem

Loan section not working properly when open show unidentified on screen and then screen show blank
Loan section not working properly when open show unidentified on screen and then screen show blank

Loan section not working properly when open show unidentified on screen and screen show blank

Amount not show in my investment account but my account is debited 10000

EDI payment dont show

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    A-45, Corner Market, Malviya Nagar, New Delhi, Delhi, India - 110017
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