Bharti Airtel (Broadband) — airtel harassing and raising bill for 3 months after cancellation

Address:	Gurgaon, Haryana
Website:	www.airtel.in

I had a airtel landline connection [protected], i had raised a transfer request for this number to my new residence whereas the airtel customer care told me i couldnt retain this number and the number would have to be changed to a new number.

I had this number for 12 years and after understanding that they cannot provide the same number, i decided to cancel the connection on 4th of november.

I raised the cancellation request on 4th november 2017 and got a confirmation mail that i will i will be receiving a final bill on 9th december for the full and final settlement. And my account will not be incurrin any bill after 4th november 2017.

Then i got constant calls from airtel retention team and they were persuading me to continue the connection but after 14 - 15 calls i got fed up and still continued my stand of cancelling the connection.

The problem i a facing is that we are sitting in february 2018 and airtel is still raising the bill saying because i didnt pay 583 amount in november hence they didnt close the connection.

My question is if for 15 days you are chasing me for retaining the number then you never cancelled it in the first place. And if my full and final bill was coming on 9th december then it is anyway more than 7 days.

So are you saying i can never cancel the connection with airtel.

Now in feb airtel is demanding 2400 rupees whereas the connection was never even installed at my residence.

Few days back on 2 consecutive days the airtel customer care employee told me that now the connection is closed and i will never receive a call from airtel.

They are cheats and i am going to be raising a police complaint against airtel if i am continuously getting these harassment calls for non payment of bills.

I hope anyone who reads this message is well aware of what airtel does and i belive it is the worst telecom company to go for.

I'm never going for an airtel connection ever. Either mobile or landline.

I hope this message reaches the right person sitting at the worst telecom company office.