[Resolved] Bharti Airtel — Cheating by providing wrong information on the product | |||
I am in roaming since 7 months and will continue to be, till now I was getting a bill of approx.[protected]/per month with a plan name MP FTV 499 plan. A month back Airtel Guy called and suggested me to change to My Plan(rental Rs.1599.00 per/Month) in which I am entitled for some free Roaming Talktime, free Roaming SMS(confirmed twice by him) which I guessed decreases my bill amount. Instead of decreasing my bill it reached shocking Rs. 3700 because my SMS are charged. Justice needed Consumer K Chaithanya Krishna Mob: [protected] Email: [protected]@yahoo.co.in Was this information helpful? | |||
Complaint marked as Resolved
They Refunded the total amount charged for the SMSs sent through the plan in my next bill, Happy that I got response from Bharti Airtel. Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear sir my 3 connection is very impoant.no [protected], [protected], [protected] ( 1no is alredy discooected [protected] plz reconnect thIs no)
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Plz disconnect all 6 mobile no
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Plz disconnect all 6 mobile no
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This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@in.airtel.com
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