[Resolved] Bharti Airtel Ltd — Inflated bills

Ankur J R

from Kolkata, West Bengal

Address:

700156

I ported my sim([protected]) to airtel postpaid connection on 28th Jan in Kolkata zone. The plan I purchased was 299 Per month which was suggested to me by Airtel's Sales Executive, Subrata([protected]).While pitching me the plan that it has 1 GB 4G per month and unlimited 2G Speed post 1 GB 4G. But to my surprise, I got the bill amount of 1790 INR. When I called the sales executive, he admitted that he had done this by mistake and said "Not to pay the bill and loose the number carelessly". This is heights of ignorance and sheer wastage of my time and money. Please resolve at the earliest. Thanks in advance.

Was this information helpful?

No (0)

Yes (0)

Jan 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

Airtel Customer Care's response Dear Ankur,

This is with reference to your post dated 7 March 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd