Bharti Airtel — Mobile Postpaid Bill Plan

Address:	Gurgaon, Haryana
Website:	www.airtel.in

Hi Team, Just wanted to bring your attention towards my problem, I got a call from airtel executives[protected]Heena/Ajit-[protected]/[protected]Neha) they asked me to do MNP([protected]) from Reliance to Airtel and said they are offering a plan Rs 399(inclusive tax) having 1500 Local/STD mins + 1GB - 4G data + 200 Local/National SMS, after porting and activation, i didn't get the above mentioned plan. I already paid him 150 Rs against the SIM and they said they will adjust it in the next bill. When i called them they are refusing and telling me we don't have that type of plan. They have given me another plan for 399 + taxes in which what they have offered me didn't provided, i'm getting 3G 524 MB data instead of 4G-1GB. and also i didn't get my 150 Rs adjusted as they have told me at that time. I request you to take immediate action against the individual or team which called me and port my number with the wrong plan so that they will not cheat anyone in the future. I have sent emails to 121, Nodal Team and Appellate team of airtel but they are not giving me any satisfactory answer and keep telling me to check plans in My Plan section. If they don't have that type of plan why they are cheating the customer and offering this plan. Requested to consumer forum, please take strict and immediate action Airtel services. Thanks Himanshu [protected]