Bharti Airtel — Postpaid mobile connection | |||||
I ported from Idea to Airtel and I got message from 1900 that number will be ported at so and so time and then my Idea sim got de-activated but Airtel did not activate my number. After several complaints, they took 10 days to solve the issue and all this 10 days my number wasn't active due to which I faced huge loss, mental disturbance and affected the reputation for which Airtel people committed me that they will take care of it once the number is activated. Now after 1.5 months, I am trying regularly to get my loss and compensation of Rs.25000/- for which Airtel completely ignored and now they dis-agreed for it saying the connection wasn't activated due to technical error and we apologize for it but cannot do anything. I want this to be taken seriously and get me my loss amount of Rs.25000/- Please help regarding this matter. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
This is with reference to your post dated 3 December 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 3 December 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 3 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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