[Resolved] Bharti Axa — accident claim insurance regarding - mh-12-pc-1828

Kishor Didul

from Solapur, Maharashtra

Address:

Pune, Maharashtra, 412307

Dear team,

I am new maruti wagnor purchase (Mh12pc1828), before purchases discuss with showroom executive, he said about bharti axa general (Policy no:-fpv/13678981/81/04/005451-police period 16-apr-2019 to 14-apr-2020) insurance policy rules, for only processing fees 1000/- rs only, there is no any extra amount paid, so last 3 month my maruti wagnor car accident in loni kalhor (Pune) area, near by maruti suzuki service center, so at that time now confirm with bharti axa general insurance executive regarding accident, he required accident spot photo's, at that time accident spot photo's send to bharti axa general insurance executive, after received accident photo, he said no any required for police fir because no any human death, so please call to maruti suziki service center, will be arrange toy wan, i am happy for that because maruti suzuki service it’s very fast service, within hours toy wan come and my car carry and delivered (25-april-2019) to maruti suzuki service center (Loni) after delivery vehicle, insurance company delay for inspection, after inspection vehicle repaired by maruti suzuki service center, after repaired (13-june-2019) maruti suzuki service center invoice raise (226827/-), only insurance bharti axa claim amount
(208727/-) already having having zero tape insurance, his not agree for zero tape insurance need to paid 18100/-, so i am not ready to pay this amount due to my insurance policy are zero tape, i am daily followup to bharti axa insurance company but there is no any response., very bad service, if any more information please call me -[protected]

Policy no:-fpv/13678981/81/04/005451

Police period :- 16-apr-2019 to 14-apr-2020

Vehicle no-mh 12 pc 1828

Make-maruti suzuki

Chassis no:-ma3ewde1s0015302

Date of regn. 21-apr-2017

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Image011

Kishor didul |
Videocon d2h | pune
Phone-icon +[protected]

Dear team,

I am new maruti wagnor purchase (Mh12pc1828), before purchases discuss with showroom executive, he said about bharti axa general (Policy no:-fpv/13678981/81/04/005451-police period 16-apr-2019 to 14-apr-2020) insurance policy rules, for only processing fees 1000/- rs only, there is no any extra amount paid, so last 3 month my maruti wagnor car accident in loni kalhor (Pune) area, near by maruti suzuki service center, so at that time now confirm with bharti axa general insurance executive regarding accident, he required accident spot photo's, at that time accident spot photo's send to bharti axa general insurance executive, after received accident photo, he said no any required for police fir because no any human death, so please call to maruti suziki service center, will be arrange toy wan, i am happy for that because maruti suzuki service it’s very fast service, within hours toy wan come and my car carry and delivered (25-april-2019) to maruti suzuki service center (Loni) after delivery vehicle, insurance company delay for inspection, after inspection vehicle repaired by maruti suzuki service center, after repaired (13-june-2019) maruti suzuki service center invoice raise (226827/-), only insurance bharti axa claim amount
(208727/-) already having having zero tape insurance, his not agree for zero tape insurance need to paid 18100/-, so i am not ready to pay this amount due to my insurance policy are zero tape, i am daily followup to bharti axa insurance company but there is no any response., very bad service, if any more information please call me -[protected]

Policy no:-fpv/13678981/81/04/005451

Police period :- 16-apr-2019 to 14-apr-2020

Vehicle no-mh 12 pc 1828

Make-maruti suzuki

Chassis no:-ma3ewde1s0015302

Date of regn. 21-apr-2017

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Aug 12, 2019

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

Bharti AXA Customer Care's response Dear Kishor, we regret the inconvenience caused to you. We have shared your concern along with your contact details with our team, they will get in touch with you at the earliest.