[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — double payment effected through swiping machine on[protected]

Address:560003

Reference : bill no. 0022977 amount : 4474.07 rupees

Card used: uco bank - [protected]
Union bank - [protected]
As already brought to the notice of mr. Sandeep sk commercial executive ph:[protected] in the above outlet on[protected] the billing counter in charge stated the transaction carried out through uco bank is declined, we were compelled to produce another card o[censored]nion bank of india for the purchase made by us. However on checking my bank account, it has been paid twice to your outlet and both the transaction were successful. Hence i seek immediate refund of the amount of rs. 4474.07 to my account.
Name: usha bharath
Account no: 0041.[protected]
Bank: uco bank chennai main branch
Ifsc: ucba0000041

Since the matter has already been brought to your notice and two weeks have passed, yet the refund has not been effected. I seek immediate repayment of my amount.
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Nov 13, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Bhavna,

Sorry for the experience you had at our store. Request you to write to us at [protected]@futuregroup.in with your contact number and store details so that I can escalate this with the concerned team.

Regards
Priya
Future Group
Complaint comments 

Comments

2 days ago I have buyed a top from big bazar muzzaffarpur but i now I want to return that top, what should I do? Can it be done in other city big bazar like patna?
Dear Kumari Vinita,

Request you to share your conatct number at [email protected] so that I can take it up further.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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