Bigbasket.com — bigbasket billing error and charging duplicate on order no :dx-bguo[protected]

Address:	Gurgaon, Haryana, 122017
Website:	bigbasket.com

Please find screenshot of order of bigbasket attached;

I paid delivery boy by cash on delivery for my order:bguo[protected];

And the order was completed as delivery boy delivered products;

After a week i saw big basket debited 706 from my wallet which si showing as -706 now.

And so i do not shop from big basket after that blunder;

I asked big basket to reverse the duplicate charges but they have not done so,.

My bill copy is attached;

I warn customers who keep money in bigbasket wallet to be aware as either big basket customer care is confused or they are not ethical and charge wrongly.