Bigbasket.com — Delivered a expired product against order id bdvo[protected].

Address:New Delhi, Delhi, 110025
Website:CONSUMERCOMPLAINTS

Dear customer head,

I would like to draw your kind attention that the bigbasket delivered the above mentioned order today i. E. 02.11.2016 at my residence c-83 to my family.

On checking of the goods delivered, it comes to my knowledge that one of item i. E. "mother dairy cream" has already been expired. "best before120days from manufacture" mentioned on the packet & manufacture date damaged shows as 07/2016. The bigbasket people's intentionally damaged the manufacturing date & delivered it at my home. Really very serious issues on consumer point of view for such a small value of rs. 169/- (Snap shots of the product already sent to you yesterday).

It shows that such a big brand supplier i. E. Bigbasket not so much serious about their services before delivery it to customers.

In view of above mentioned circumstances, the top level executives of bigbasket are requested to kindly do the needful immediately under intimation to me in writing that why not legal action should be taken against bigbasket under the consumer protection act.

Thanking you,
Your's faithfully,
Bijay kr. Palai
[protected]
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Comments

Wtf? i even used my gps location for order. if it wasn't in your serviceable then why the hell you accepted it at first place? if you cant deliver to my pin code then just remove it from your database. and refund money next day not after one week. my pin code is 410208 and its in taloja navi mumbai, 15 minutes from kharghar.

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