[Resolved] Bigbasket.com — Didnt receive refund | |
I had cancelled an order on 28th june and yet to get my refund amount back. None of your customer service providers were helpful and after many calls not a single person followed up. I have contacted my bank and phonepe upi as well, they never got a refund from your side. Mailed my bank statement from 25th june to 3rd sept (paid to bigbasket on 27th june) and screenshot of my order on 4th of sept and yet to get any reply. Called bigbasket customer care on 10th and i get a call back from you after 2- 3 hrs. Please look i to this matter and refund asap as it has been more than 2 months. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Sep 28, 2020 BigBasket.com Customer Care's response We are very disappointed to hear this. This is definitely not the kind of experience we would want you to have. Could you please help us with your order number? We'll do our best to help you.
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