Bigbasket.com — missing items in last 3 deliveries | |
There are missing items in last 3 deliveries when i ordered in bigbasket and the items missed during delivery are termed as "customer returns". First due to these misses, i am not getting the ordered items. On top of this, they do not acknowledge their fault and term this as "returns". When complained to customer care, i was told that the delivery boy saw the item was damaged & hence did not give to me.in reality item was not even there in the cartoon. As a customer, i am not getting correct delivery of items and a bunch of lies to hide the inefficiencies. Was this information helpful? | |
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BigBasket.com customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
WHFVO[protected]
This was my first order from bigbasket and it was hella disappointing. Should have stuck with flipkart only.
On the day of delivery, half of the items got cancelled because they were not available. YOU SHOULD HAVE INCLUDED THEM IN "OUT OF STOCK" beforehand. They refunded the amount back to bb wallet and now i am forced to use the app again for ordering my groceries.
Even after delivery, one item is missing.
Its better they keep the COD option open because by GOD YALL CANT OPERATE THE SITE.
This was my first order from bigbasket and it was hella disappointing. Should have stuck with flipkart only.
On the day of delivery, half of the items got cancelled because they were not available. YOU SHOULD HAVE INCLUDED THEM IN "OUT OF STOCK" beforehand. They refunded the amount back to bb wallet and now i am forced to use the app again for ordering my groceries.
Even after delivery, one item is missing.
Its better they keep the COD option open because by GOD YALL CANT OPERATE THE SITE.
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I have purchased apple from bigbasket.com 1 week ago and have found insects in apple. It is so pathetic experience for first time purchase from bigbasket.com. Bigbasket I want my money back.