[Resolved]  Bigbasket.com — Money debited but order not placed

Hi,

I placed an order MKOO[protected]. The amount of 1140.26 got debited from my Payzapp wallet but the payment failed. However the money was not returned to my Payzapp wallet.
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Aug 7, 2021
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Nov 21, 2020
Updated by avishek basu mallick
I checked with Payzapp and according to them the payment is successful and has been billed by Bigbasket
Verified Support
Nov 29, 2020
BigBasket.com Customer Care's response
On checking with our team, we have not received the payment we would like to inform you, that if the amount has been debit from your account it will reverse back to 4 to 7 bank working days. to raise the dispute with Payzapp Team.
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