Bigbasket.com — money debited from my account but not successful

Address:Mohali, Punjab, 140603

I purchased grocery from big basket app of rupees 1136 & make payment through airtel bank. The money is deducted from my airtel wallet, but payment was not successfull. I called the bb people but they said not received any payment from my side & the airtel people are not responding about this matter.
What to do now i lost my money plz do the needful.
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