[Resolved]  Bigbasket.com — My money got debited but still it is showing cash on delivery

On 15 june, 21 i had placed order and did its payment through paytm its been a week andi haven’t got money . When I contacted the customer service they told that money would be credited within 7 days and till now it hasn’t happened and they told me the transaction didn’t happen from their side but money debited still .
Very poor service and it was not a small amt for groceries it was ₹1035
And they are not at all helpful
I want my money back 😡😡
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Aug 9, 2021
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2021
BigBasket.com Customer Care's response
We are disappointed to see this! we request you to please share your registered details and our team will address your concern on priority.
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