Bigbasket.com — Pathetic delivery service | |||||
I had placed an order on 1st may, 2016 and i was about to receive order on 2nd may, 2016 between 9.30am to 12.00pm. I didn't receive any delivery and bigbasket called me at 9.14 that i won't be able to receive order as there is some issue in technical operations. They cancelled my order and placed a new order which would have been delivered on 4th may, 2016 between 7.00 am to 9.30am. I didn't received any delivery and also was not informed that i wont be receiving the delivery. I called them at 10.30am and they said that due to some operational issues, i wont be able to receive delivery. I asked them to deliver on 4th may, 2016 itself and they said that i will receive delivery between 5.00pm to 7.30pm. But after sometime my order was again cancelled and placed new order to be delivered on 5th may, 2016 between 7.30pm to 10.00pm and bigbasket didn't informed the same. When i tried to call them they answered that due to warehouse operations issue, i would not be able to receive any delivery for the same day and also no slots are available. Everytime when i tried to call them, every persons are saying different reasons. Instead of trying put efforts on delivery they were just trying to say some or other reasons. I wont recommend anyone to place order from bigbasket. Worst delivery service. Was this information helpful? | |||||
BigBasket.com customer support has been notified about the posted complaint. | |||||
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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2- you offers many payment offers like paytm and mobiwiki cash back. But don't clarify terms n contion. Now a days u offer 15% cadh back but max cash back ammount not specified. This is sheer cheating.