Bigbasket.com — payment failed.

Address:	Visakhapatnam, Andhra Pradesh, 530046
Website:	www.bigbasket.com

Dear sir,
I was ordering some food items from big basket of rs 1218 and i paid through airtel wallet. From my airtel wallet amount of rs 1218 debited but big basket did not receive the same payment.
I taught to both executive over phone, airtel executive telling that they have made the payment but big basket executive telling that they didn't receive the payment.
What shall i do at this juncture?
Please do needful.