Bigbasket.com — stale bread delivered on 20.4.2020

Address:

Manikonda, Hyderabad-500089

Online order was booked on 17.4.20 for groceries, food items and vegetables, but delivered on 20.4.20. One of the items was bread packet. Bigbasket delivered one packet of fresho whole wheat bread (Own brand of bigbasket) on 20.4.20 but the valid date is 19.4.20 with manufacturing date as 16.4.20.in fact, in our feedback on delivery of the order yesterday, the bad quality of the bread delivered (Turned into pieces) was reported together with our complaints on quality of other products but no response is received from them so far.
While compensating for the loss suffered by us, we request to take stern action against bigbasket for their sheer irreponsibility in showing negligence for delivering edible product which could have caused a serious health hazard to the consumer.
Action taken may be informed to [protected]@gmail.com.