Bigbasket.com — Discounted money not received in A/C

Address:Gurgaon, Haryana, 122001
Website:Bigbasket.com

Hi Team,

Thanks for delivering order on time but i am not satisfied with your
policies this time where you have mentioned we will get 25% discount or Rs
400 if we paid through ICICI debit card or credit card but not applicable
on net banking, and i made payment through ICICI debit card and did not
get any discount.I am a loyal customer of big basket and if you think this
has been done by mistake then please refund my money of Rs. 400 or if you
misleading us then its really negative impression for whole big basket team
because moving further i can not promote big basket among the social
networks made by me.

Note:- I have also face the same issue earlier where you have mentioned
that if you paid by Paytm wallet then you will get 50% discount but again i
did not get any discount as said i complained for it and your colleague
informed me that this discount was for lucky winner which have not
mentioned during payment process and i ignored it but this time i am really
dissatisfied, request you to please refund my money in my ICICI account so
that i can continue with your services.

Thanks & Regards
Indu Ponia
[protected]
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Big Basket — Order not delivered

Order hasn't been delivered and customer care is not helping with a resolution despite multiple calls.
Order was to be delivered between 7 am to 9.30 am on 15th Jan Sunday. Was placed on Fri, 13th Jan night.

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