Bigbasket.com — Discounted money not received in A/C | |||||
Hi Team, Thanks for delivering order on time but i am not satisfied with your policies this time where you have mentioned we will get 25% discount or Rs 400 if we paid through ICICI debit card or credit card but not applicable on net banking, and i made payment through ICICI debit card and did not get any discount.I am a loyal customer of big basket and if you think this has been done by mistake then please refund my money of Rs. 400 or if you misleading us then its really negative impression for whole big basket team because moving further i can not promote big basket among the social networks made by me. Note:- I have also face the same issue earlier where you have mentioned that if you paid by Paytm wallet then you will get 50% discount but again i did not get any discount as said i complained for it and your colleague informed me that this discount was for lucky winner which have not mentioned during payment process and i ignored it but this time i am really dissatisfied, request you to please refund my money in my ICICI account so that i can continue with your services. Thanks & Regards Indu Ponia [protected] Was this information helpful? | |||||
BigBasket.com customer support has been notified about the posted complaint. | |||||
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Big Basket — Order not delivered
Order hasn't been delivered and customer care is not helping with a resolution despite multiple calls.Order was to be delivered between 7 am to 9.30 am on 15th Jan Sunday. Was placed on Fri, 13th Jan night.