[Resolved] Bigbasket.com — no cashback credited | |||
I have ordered bunch of grocery items with sizzle code applied and no cashback credited to paytm and its is their application fault not mine and they are not crediting cashback to me. I called and mailed them and they said we are regreted and if promo is not applied after the successful payment from payment then it is not consumer fault as it is big basket fault and they are not even giving me my cashback. My order no is bpo[protected] And they just said we will inform developer team to fix bug in application but will not resolve your issue. [protected] Was this information helpful? | |||
Jun 1, 2018 Complaint marked as Resolved They gave me cashback in big basket wallet, now I am happy they care about customers at last. BigBasket.com customer support has been notified about the posted complaint. Verified Support Jun 01, 2018 BigBasket.com Customer Care's response As discussed, hope the issue is addressed.
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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Although received SMS notification,
Orders not delivered yet.
Please look into the matter as payment is already paid online.
Regards
Pravin