[Resolved]  Bigbasket.com — offer not honoured neither refund made

Address:	Bangalore, Karnataka, 560076
Website:	Big Basket

As per the citibank offer i place an order of rs 2600.. Realized the cash back offer was not reflecting even though it was in place. I requested for the cancellation and refund. Now the refund has moved back to big based wallet and they are saying it would take 7 to 10 working days to put back to source account my citibank account. This has already related twice and vague excuses are being given instead of the refund. On top of this long waiting and explanation on the phones an addition expense of rs 50 every time. My recommendation if cheating is the business please be careful with these kind of business people. Also they should return the money in 2days max as other b2b or b2c