[Resolved] Bigbasket.com — substandard quality of vegetable sold!! | |||
I got vegetables from bigbasket with worms and fully infested with mould & fungus. I had ordered cauliflower / chillies / coriander / etc. I placed the items when they arrived inside my vegetable compartment later realising that there was a weird smell coming from inside. Opening it i saw worms inside the cauliflower bag and upon opening the drawer fully saw two worms on the floor of the basket. I had to throw away all my vegetables due to bigbasket sending me inferior and bad quality goods.in fact opening the cauliflower packet we found several worms inside and all the rest of the items were fungus infested. I am shocked that such a big brand is selling such quality products. Was this information helpful? | |||
Sep 28, 2019 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Aug 25, 2019 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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2 Comments | |||
Comments
In the amount list fortune mustard oil price is rs 111.77 per litre. i ordered 2 litre it should be 223 but they charged 258 for the same...and also almond price it was showing 76 for 100 gm but they charged Rs93
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Transaction did not happen for Rs1000
My Order ID: qpt[protected]
My Transaction Date:[protected]
My Transaction Amount: Rs1000
Had buggy bbdaily app I think and that day lot of problems in app and money not credited