[Resolved]  Bigbasket.com — substandard quality of vegetable sold!!

Address:Mumbai City, Maharashtra, 400052

I got vegetables from bigbasket with worms and fully infested with mould & fungus.

I had ordered cauliflower / chillies / coriander / etc.

I placed the items when they arrived inside my vegetable compartment later realising that there was a weird smell coming from inside. Opening it i saw worms inside the cauliflower bag and upon opening the drawer fully saw two worms on the floor of the basket. I had to throw away all my vegetables due to bigbasket sending me inferior and bad quality goods.in fact opening the cauliflower packet we found several worms inside and all the rest of the items were fungus infested.

I am shocked that such a big brand is selling such quality products.
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Sep 28, 2019
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2019
BigBasket.com Customer Care's response
Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
Complaint comments 

Comments

I made transaction from Paytm application to bbdaily application.
Transaction did not happen for Rs1000

My Order ID: qpt[protected]
My Transaction Date:[protected]
My Transaction Amount: Rs1000

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