Bigtree Entertainment Pvt. Ltd. — refund not received on failed transaction

Address:Thrissur, Kerala

On 1/10/2017, booked 3 tickets in bookmyshow at carnival cinemas, kodungallur,. The transaction was failed in first and second attempts.in both cases an amount of rs.453.18 + 453.18 were debited from my bank account. 3rd attempt was successful. No refund received till date.
Transation details from bank, union bank of india, north parur branch)

1) pos:bigtree enterta/pvtmumbai/[protected] dt.[protected]
2) pos:bigtree enterta/pvtmumbai/[protected] dt.[protected]

My email. Id: [protected]@gmail.com
Mob: [protected]
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I have tried to book a ticket but my money 171 deducted. ...ticket not booked
Transaction ID [protected]...money debited on 26th may 2018.
This is pavani.

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    Kodungallur
    Kerala
    India
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