Bikanervala — food products and criminal conduct

Ordered paneer tikka, paneer pakora, vegetable momos, mattar samosas, chocolate cake, and dahi bhalla. On opening, the packing was pathetic, the paneer tikka, paneer pakoras had fumed, badboodar foul smell paneer. The veg momos were smelling bad and cold! When complained to area accounts incharge, he retorted "aap ney konsi 150 thali ka order diya hai? Arrey thanda hai to garam kar london janab!". We objected to the tenor of his language and behaviour. He then said, "you come to sector 29, i will teach you a lesson with my labour bashing you!". My god, we went with a few friends, for whom we had ordered the estables. This vinod. [protected]@bikanerevala the criminal, who misbehaved with lady members of the family and gathered 30 odd workers at sect. 29, gurugram, haryana. The sho p. S. Sec. 29, was made a fake call to vikas kaushik, sho, sector 29, giving false information to save his criminal behavior. Asi saurabh, got at the bottom of the complaint. All cops were shocked. Vinod [protected]@bikanerevala. Apologised for his unprofessional, crime and unethical behaviour. Some staff members, apologised, for the misconduct of vinod. [protected]@bikanerevala. We let it be! If a written by was given, then that would have further caused damage to bikanervala. So he gave in writing that he was apologetic, and would never behave like that, in future. At the assurance of p. S. Sec. 29 and mr. Mehta, of bikanervala, assured that no such thing would ever, happen in future. So sirs, does one order all these highly priced food items, to relish with friends and family or to get horrible, baasi, stinking, food items, to land in hospital, due to indigestion and food poisoning by stale, poisonous price of bikanervala? If one makes a complaint, the consumer will be abused, threatened and intimidated? Fssai, food inspectors, and health department, should take strictest action against bikanervala, for a poor consumer's complaint redressal. Threatening the customer is a criminal offence. Fssai should check 1000s of complaints against the bikanervala, and should take deterrent action. Should the complainant / consumers, suffer and these momied halwais have underhand deals with the authorities. The license of bikanervala, should be suspended. Thanking you.