[Resolved]  Billdesk — bill payment to bescom failed, but money got deducted from bank a/c

Address:Bengaluru

I used bescom app to pay power bill of 3351/- on 20 may 2020.
The app used billdesk ([protected]@hdfcbank) for sending request to google pay.
I paid 3351/- on google pay, money got deducted from my sbi account. But, billdesk said "payment could not be processed".
Bescom did not get the amount from billdesk.

Upi transaction id:[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 21, 2020
Complaint marked as Resolved 
I did not get any call or email from BillDesk, but Bescom received the payment from them. From here, BillDesk Support got notified and that was enough.
BillDesk customer support has been notified about the posted complaint.
May 21, 2020
Updated by Mohammad Ghouse Mohiddin Khan
Bescom received the amount today. The issue is resolved.
Thanks BillDesk!!
Complaint comments 

Comments

Paid E-Bill in BESCOM website through Google API
Customer ID: [protected]
Amount Deducted for Bank Account But Bill is shown as not paid.
Please do the needful

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BillDesk
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    5391
    Pending
    0
    Resolved
    654
    BillDesk Address
    515, Atma House, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all BillDesk contact information