Billdesk — billdesk payment processing failure

Address:

Kolhapur, Maharashtra, 416008

I have made an online payment transaction towards kolhapur municipal corporation property tax on 28 dec 2018.
The amount was rs 125/-
My first transaction was failed so immediately i tried again & succeeded.

My icici bank statement shows following details_
Bil/onl/[protected]/kolhapur m/kmc_pici7046220/ko

Rs 125/- debited but got a failure notice.
Hence i tried one more transaction, the details are_
Bil/onl/[protected]/kolhapur m/kmc_pici7046244/ko
This one was successful & i got the receipt.

I am yet to get back my failed transaction amount refund.