Billdesk — failed transaction amount deducted but not received by the biller

Address:

Dibrugarh, Assam, 786001

Sir,

With reference to the captioned subject, i have paid rs. 3, 223/- on 23/10/17 through my sbi internet banking, to renew my two wheeler insurance policy from oriental insurance company. The amount was successfully deducted from my account but same has not been received by oriental insurance company. My bank details are:

Bank name: state bank of india
Branch name: pbb dibrugarh
Branch code:15462
Ifsc code:sbin0015462
Account number: [protected]
Transaction date: 23/10/17
Transaction time:22:49 pm
Transaction amount: rs.3, 223/-

Kindly arrange to return the same as soon as possible, as i am facing hardship to pay the renewal amount to the insurance company as the renewal date is fast approaching.

Regards

Chandan saikia
[protected]
Dibrugarh