Billdesk — journal number is not getting

Website:APREIS

I was paid aprjc exam fees 150/aplication cfss transaction numberon[protected] on13/4/2018 evening 7pm. I entered otp password in the time money also deducted from my account. After submiting server shown error and time out also. So i cant able to complete my application today last date, pls acccept my request you solve my problem credit my deducted amount. I used rupay debit card from sbi bank. Please issue my transaction.
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I recharged my Vodafone number via UPI tez address and payment is processed through Billdesk they have debited my kotak account but my mobile recharge got failed.

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