Billdesk — kmc property tax paid online but due to connection problem error occurred and amount deducted

Address:Kolkata, West Bengal, 700019
Website:Billdesk

Hi team,

This is to inform you that while trying to pay my kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my icici credit card but this did not get credited to kmc a/c due to failure in online transaction. I made a second transaction which processed successfully. For the first transaction i inquired with my bank and they confirmed that they have released the amount from their end. Please see the details below.

Request you to investigate from your end and let me know what action has to be taken from my end.

Date of transaction: 02/08/2017 (Transaction time between 11:30 pm and 11:40 pm)
Bank: hdfc bank
Assesse no:[protected]
Amount: rs. 20, 141.90

Date ref. Number transaction details transaction amount

02/08/2017 74056637215721452464414 kmcbillsdsk 20, 141.90 dr
02/08/2017 74332747215721490685577 kolkata municipal corp 20, 141.90 dr

Appreciate your prompt response.

Regards
Atikur rahman
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Sorry ! e-Payment Has Not Been Completed, Please Try Later.
Your Transaction Ref No :- [protected]
Response Code :- 101

Please Note the Reference No. for Future Correspondence

Hi Team,

This is to inform you that while trying to pay my kolkata municipal corporation KMC property tax online, the amount got deducted from my SBI credit card but this did not get credited to kmc a/c due to failure in online transaction.

Request you to investigate from your end and let me know what action has to be taken from my end.

Date of transaction: 17/04/2018 (Transaction time between 12:30 pm and 12:40 pm)
Credit Card : SBI card ending with 4029
Assesse no:[protected]
Amount: Rs. 6458.74/-
Transaction Ref No:- [protected]
Response Code:- 101

Regards
Arnab Majumder

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