Billdesk — non confirmation of payment of hdfc credit card bill

gissandhu

from Basi, Punjab

Address:

147002

Dear sir/madam,

On 05.04.2019, i made payment of rs 24080 towards my hdfc credit card bill, through sbi net banking, on billdesk, reference no. Qsbi[protected] transaction status is "success". My sbi account has been debited with rs, 24080, but confirmation of payment has not been received in my hdfc credit card account. Kindly confirm the same.

Regards

G. I. S. Sandhu
E mail [protected]@yahoo.com
Mob [protected]

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BillDesk customer support has been notified about the posted complaint.

Apr 09, 2019

Updated by gissandhu Dear Sir/Madam,

On 05.04.2019, I made payment of Rs 24080 towards my HDFC credit card Bill, through SBI Net Banking, on BillDesk, Reference no. QSBI[protected] Transaction status is "SUCCESS". My SBI account has been debited with Rs, 24080, but confirmation of payment has not been received in my HDFC credit card account. Kindly confirm the same.

Regards

G.I.S.Sandhu
e mail [protected]@yahoo.com
Mob [protected]

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

We are in receipt of your payment of Rs. 24, 080.00 and the same has been credited to your credit card account on 08/04/2019. The relevant credit for the same will reflect in your April 2019 statement. We request you click on the "View unbilled transaction link" in the "Credit Card" option on our netbanking facility to view the above credit on your card account.

-Zubin
HDFC Bank Customer Assistance

birushaw

Myself BIRENDRA SHAW, actually yesterday I was paid of Rs.8350 in my HSBC BANK CREDIT CARD Through BILLDESK from my YESBANK SAVING BANK ACCOUNT but still now this payment was not credited in my HSBC BANK CREDIT CARD, my TRANSECTION no is QYBK[protected]..

So please look into the matter and credited this amount in my HSBC CARD as soon as possible