Billdesk — not get refund

Address:

Thane, Maharashtra

On 1 st AUG 2014 I have done the spl.recharge of Rs.18 to TATA DOCOMO for mob no. [protected]. But tata docomo says they never received the amount Rs 18 but in my corporation bank it shows debited to docomo. so I wait from last 8 days that I will get the refund but not get pl look in to this matter my email ID : [protected]@gmail.com transaction ref:[protected] mob . no. [protected]