Billdesk — Payment not received after several follow ups

Address:New Delhi, Delhi, 122102
Website:www.iob.in

On 04.10.2016 on line payment for renewal of apollo mediclaim insurance of Rs. 10532.67 ( Twice ) was done thru debit card of indian overseas bank parliament street new delhi. Rs. 21065.34 was debited from my account. Finallly payment was successful thru icici credit card. Complaint was lodged with IOB, apollo munich and bill desk. Rs. 10532.67 was recieved in my account on 19.10.2016. Balance amount Rs. 10532.67 is still pending till date.
apollo munich has cleared its status by noting that amount of Rs.21065.34/- has been sent to my account via bill desk. IOB says it has recieved only Rs. 10532.67 from bill desk i.e Balance amunt of Rs. 10532.67 is stuck in your bill desk . Separate correspondence has been made with you in which you are in copy along with IOB and Apollo.
+1 photos
Was this information helpful?
No (0)
Yes (0)
BillDesk customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir
I have done a recharge of rs309 on my jio number [protected] today But have not received the recharge my transaction ID is ipt[protected] plz solve my resolve ASAP. I called the executive sir she is saying it has been done but I didn't received it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BillDesk
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    5391
    Pending
    0
    Resolved
    654
    BillDesk Address
    515, Atma House, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all BillDesk contact information