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Billdesk — payment not received

Address:Agra, Uttar Pradesh

I have recharged uninorno[protected] by sbinstant by refernce numberIG0AHRMUSA for rs70 on 8/07/15 at 05:38:23 but I am sorry to say that neither it is recharged nor amount has been credited to my account [protected] and neither your man has replied to my mail whereas utility service company atonce acknowledge the mail .this reflect bad image of your company please arrange to credit the amount immediately and instruct your staff to attend mail promply.
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On 04 Jul 2015 I made online (load money) payment for vodafone M-pesa a/c [protected] of Rs.1231/- through my PNB Net Banking. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the amount is debited from my account and not credited in my M-pesa A/c [protected]..Please refund this amount in my PNB bank acount. Thanks & Regards Jagtar Singh Randhawa e-mail : [protected]@gmail.com Remarks :JSR
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