Billdesk — Payment process failed but amount deducted from bank account

Address:Jaipur, Rajasthan, 302019
Website:BillDesk

I have made a online Bill payment of My Telephone No. [protected] on[protected] through BillDesk, but the transaction was declined and no confirmation i have been received. The payment has been deducted from my ICICI Bank account. Now please refund the said amount in my account. My Bank Statement shows the Payment of Rs. 779.
Date of payment: 28/08/2016
payment for the BSNL Landline Ph. No.[protected]
Mobile No. [protected]
e-mail : [protected]@yahoo.co.in
Was this information helpful?
No (0)
Yes (0)
BillDesk customer support has been notified about the posted complaint.
Complaint comments 

Comments

I made a payment to MTNL Delhi for an amount of BILLDESK-GKVB[protected] ON 23.08.2016 AT 10.01.15 WAS DEDUCTED FROM MY ACCOUNT BUT NOT CREDITED BY MTNL RESULTANT I HAD TO PAY TWICE
BSNL Landline bill Rs. 737 payment thru net banking hanged while paying thru your website on[protected]. The amount was debited from my bank account. Now the the BSNL bill status still shows pending

Kindly resolve the issue at the earliest.

Regards,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BillDesk
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    5391
    Pending
    0
    Resolved
    654
    BillDesk Address
    515, Atma House, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all BillDesk contact information