Billdesk — pspcl payment receipt not generated

Address:140603
Website:PSPCL Bill desk

Hi,
Today i had done bill payment of 6800 rs on pspcl website for account no :z74bs226077m on the name of priti gupta via bill desk the transaction no for the same is[protected] via icici bank account but the receipt has not been generated despite the amount deduction from account. So i request you to kindly issue the receipt or refund the amount to my account so that i can make payment accordingly.
Thanks
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Dear sir,
I am Ramesh kannan and my issue is a TMB Netbanking transaction was successfully while recharge of my jio phone no [protected] but payment was debited in my account, and transaction id was given below
Transaction reference no:12565442
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you

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