Billdesk — Transaction failed but amount debited to my Credit Card

Venkatesh Prasanna M

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560098
Website:	[email protected]

Sir,
On 31st march 2017, i tried to recharge to my bsnl mobile through your gateway. But twice an amount of rs.487/- (Each time) i. E., a total amount of rs.974/- is debited to my credit card. But the recharge has not taken place. The confirmation i have also got from bsnl that the transaction has failed. Kindly arrange to give back the credit to my credit card.

With regards

Venkatesh prasanna m

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BillDesk customer support has been notified about the posted complaint.

Apr 18, 2017

Updated by Venkatesh Prasanna M Sir,
On 31st March 2017, I tried to recharge to my BSNL mobile through your gateway. But twice an amount of Rs.487/- (each time) i.e., a total amount of Rs.974/- is debited to my credit card. But the recharge has not taken place. The confirmation i have also got from BSNL that the transaction has failed. Kindly arrange to give back the credit to my CREDIT card.

With regards

Venkatesh Prasanna M

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#IPT[protected]
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