[Resolved]  Billdesk — WHERE IS MY MONEY

Address:New Delhi, Delhi

Dear Sir, I wish to inform you about the problem occurred when I was trying to apply for the DDA scheme through Axis Bank (one of the 13 parties with DDA for the housing scheme application) on Sept. 6, Saturday between 9:30 PM to 10 PM. After submission of the form I was directed to a payment gateway where I chose the net-banking for payment of the due amount Rs.1 Lac in addition with the cost of the form Rs.150. A total sum of Rs.100, 161.24 was debited from my Vijaya bank account but when I was asked to return to the merchants' website 'transaction error' page was displayed. Now no confirmation as to status of my application form nor the whereabouts of the money deducted was given to me. All I have is the filled application without any number on it and the money deducted brief in my net banking account. The transaction detail is following: Vijaya Bank Ref No 4225139 BillDesk Ref No MVJB[protected] Transaction Date[protected] Transaction Amount Rs 100161.24 I request you to kindly look into the matter and locate where my money is. Kindly guide me about how to get my money back. Regards Dhananjay Kumar email: [protected]@gmail.com mobile: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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