Bima Lokpal — convert my policy from max life to reliance

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Sir, i have to policy in the name of vikas gupta and pooja gupta (My wife) of max life insurance 50000 each premium. A person who has cheated me his named is manish aggarwal (M: [protected], [protected]) in august 2016. He called me that he is calling from bima lokpal irda and suggested that he can port my bima policy from max life reliance nippon insurance because the agent which is axis bank will take high amount of commission from my policy. So in his talking way he has told me that don't give the premium or continue your max life. He has given the number of alok mehta of max life ([protected]) and you can talk to him he will support you to and he will merge the both premium amount of max life to reliance. At that time was doing call and sending messages and he gave me trust that in 1 or 2 months it will done. And a lady her name is supriya from reliance ([protected]) call me that in reliance policy there is a clause of port the policy and your amount of premium of max life insurance will merge in reliance policy. So i have signed all the documents of reliance policy. After that i have regularly all them and they gave me promise that process is going on. You have to wait for next premium and after that your max premium will add on in the reliance policy. But still nothing has done. All them three has change there number. It has bee since three years i am continuing the reliance policy. I have called to max life they said that this kind port can't be possible. They said if will not continue or pay the premium the policy will be lapse. Now today a person has called me name showing through true caller which is "siya bhardwaj fraud" m: [protected] (Voice in typical haryanvi language) saying apka paise aa gaya hai policy main. I told him that nothing has been come in the reliance policy. He said "ohhoo abhi tak na aaya paisa, fir ab ke karoge" i said to him i will launch the fir. He disconnect the phone.
Please suggest what to do. I have still not make the fir.
I have the voice recording of this last call which has done today.