Biovea India Complaints & Reviews

I order 7 bottles of apple cider vinegar... The bottles has reached at my post office, but post office is asking for rs. 638/- against the custom charges to handover these bottles to me... As per my order the shipping (Including custom duty) is fully paid till the home delivery...

Why should i pay extra charges for the customs when i fully paid the amount till delivery at my home???

Order no.[protected]

Manish
[protected]

Hi,

I had ordered for a bragg - apple cider vinegar on 30th august. My money was deducted from my account since it was paid online but i have not received the order number so i don't know how to track my order.
When can i receive my product? I need my product or you can refund my money immediately or can someone contact me from your team as i need this to be solved immediately.
My email id is [protected]@hotmail.co.in

Regards,
Nabeela

Order no. 30158393
I ordered products on 21 mar and did not receive anything. On 19 may after almost 2 months of not receiving the products i asked for refund and biovea promised refund. Its been a month and no refund received as yet. It does not take so long to get refund back to your account. What type of a company is this cheating its customers.
Sylvia dsouza

I ordered miracle noodles and rice on 21st march. Order no 30158393 for rs 2395. Its been two months and i have still not received my products. Have tried contacting customer service by email number of times but no response. Can anyone please respond to my query and check where my order is. Its so difficult to get in touch with anybody from this company

Purchased 'MULTIVITES GUMMY VITAMINS FOR ADULTS 250 Gummies' from them. After paying all shipment, the product was delayed by 30 days. Now I have been told to pay INR 920 to receive the product as custom charges. The product itself is of INR 2000. The charges are nearly 50%. This is mentioned no where on their site instead it says free shipping and handling.

I have sent 5 emails to biovea with not a single response, then called the local ups numbers, and no one has any idea where my package is. They say the tracking number is not valid even though that's the number sent to me by biovea saying they had shipped the package.in the past orders have arrived within 7-10 days but now it's been 3 weeks and i'm still waiting. The worrying part is that five emails have been ignored by the support team. Someone help me!

Every time watch in desply the transaction has been refused. Offen it. Salve this prob. And contact me. My number is.[protected]...


Main above only


Photo amj add karel and ramnbhaman
[protected]@biovea.[protected]@biovea.[protected]@biovea.[protected]@biovea.[pro...⇄

Booked the product SYNTHA-6 (Strawberry) 1.3kg (2.91 lbs) paying rs.2100.00 vide order no 27486447 on 20th january 2016.even till today i received no product from them.only details is the tracking no- EY[protected]FR from their web site.no name of the courier company too.when will the product reach me?

Do the needful please

Sreekumar ps
Mob-[protected]
[protected]@gmail.com

Placed the following orders: but not received delivery

Order number date of order order status —[protected] november 2015 fully shipped —[protected] november 2015 fully shipped —

I have ordered from this site first time..very pathetic experience... i dont know about the status of my product..the no they have given in the site..that is fax number..unable to reach customer care..very much frustrated...i dont expect such service from any site...i will never ecommend this to anyone

My order number is 26447361. There is no news of my product and i am not getting any reply of mail I sent them. I had placed my order on 10th September 2015 and the delivery time was promised 5-7 days.The time period has passed and there is no news regarding my product. I have sent various mails to Biovea to refund my money and that I would not like to wait any more for the product.

My order number is 26103663. There is no news of my product and i am not getting any reply of mail I sent them. I had placed my order on 31st July 2015 and the delivery time was promised 5-7 days.The time period has passed and there is no news regarding my product. I have sent various mails to Biovea to refund my money and that I would not like to wait any more for the product.

I have place order no. 25822456 on 19th June 2015. But still it, s showing status on hold. I have e-, ailed twice to customer care but with no response. Either tell me the status and confirm delivery otherwise I will cancel my order and in future will neither buy nor suggest anyone to buy from Biovea. Also your customer care phone number is a cheat.

I have ordered product from http://www.biovea.com/in/HelpCenter.aspx site on 27th May 2015 and as per there commitment I was expected to get products within 8-15 working days but now today its been 25th day and yet haven't got any response from them. Biovea support team is just sending a generic statement mail to me but no genuine information against my order.Kindly take this in consideration.I have all the evidences of my order.

I ordered two C4 Extreme preworkout supplement for Rs 3402 on 5th May 2015. My order Id is 25501469. I have not recieved the product till now. Moreover there is no tracking details of my order in the website. Only standard post is mentioned without tracking detail. Please help me receiving my product or refund my money

Following is the mail received by us with the order confirmation which was received by us on Friday10th of April 2015. A message from Biovea also came on the 13th of April 2015, that the order is dispatched already. It is the evening of 18th of April 2015... the product has not reached. Unable to track the order on your page. Please immediately confirm the delivery date and status. It Is urgent. Following is the mail received by us with the order confirmation which was received by us on Friday10th of April 2015. . . . . . . . Begin forwarded message: From: "BIOVEA IN" <[protected]@biovea.com> To: [protected]@gmail.com Date: 10 April 2015 10:40:50 am IST Subject: BIOVEA Order Confirmation - Order # 25305400 BIOVEA My Account | Customer Service Refer a Friend | New Arrivals | On Sale Home Vitamin & Supplements Diet & Fitness Beauty Personal Care Sexual Well Being Men Women Kids More... Order Notification Order # 25305400 Dear Mr. MALHOTRA, Thank you for shopping with BIOVEA. We have received your order and it is currently being processed. You may check the status of your order by clicking here, or by clicking the Order Status link at the top of the page on our site. Please review your order details below. Dispatch Address: Mr. TRILOK MALHOTRA FLAT NO 1510, B WING, SAMARTHA AANGAN 3, OSHIWARA, ANDHERI WEST, MUMBAI INDIA, IN, 400053. Print Directions in your language » Product Description Qty Amount B17 500mg 90 Capsules 4 ₹ 19, 620 Sub Total ₹ 19, 620 Standard Post: ₹ 0 Total Billed: ₹ 19, 620 Kind Regards, The BIOVEA Team www.biovea.com/in

Dispatch Confirmation Order # 24539961 Dear Dr. Sharma, Your recent order with BIOVEA has been dispatched! Order Date: 19 December 2014 Dispatch Date: 19 December 2014 I have not received my package. It was said to be dispatched on Dec, 19, 2014. I have sent number of emails to them. They are saying your package is en route to the address you have given. This is frustrating situation. I would never suggest anyone for Biovea, as they have not done accordingly. Local retailers are much better than Biovea. I have already spent Rs.1870 on this product and also not received yet. I am in doubt that they would deliver the product or not. Over that they have not given any information regarding Shipping/Courier company and tracking number, so that the package can be tracked. They have said that tracking number is not available. This is not good. I am going to raise this issue to high level.

Order # 24485815 Team Biovea if you charge for a product relatively higher to your competitors, I am sure you do afford a better delivery option with tracking options available. Extremely unprofessional service and a very poor customer care service team I must say. I have been writing constant reminders to the team but they just extend my delivery date.Is there some kind of joke going on here? You ask me to wait for 8.12 days then make it 20 den 25. I need my refund, on prior immediate basis.

I have not received my order 22240607 till now. I received a mail regarding dispatch on 15th September 2014. The link to order status is showing "fully shipped". It's already more than 3 weeks now and its too late. Can you check the status and update me regarding when shall it be delivered? Thanks, Vaibhav

the above order for flax seeds was paid for using my mastercard & confirmed paid on 12th June as per my bank statement. However, I am yet to receive my order.

request you to please either refund my money or get my order delivered at the earliest.

Ramesh Lulla.