Blue Dart Express — complaint on pan card not delivered

Address:Mumbai City, Maharashtra, 400095
Website:bluedart

Dear sir,

I have applied for pan card by filling the form at pan centre managed by nsdl in lalbagh road, bangalore, karnataka - 560027 on 10 jan 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status

Your 'request for changes or correction in pan data for pan allotted' application status

Acknowledgment number : [protected]
Permanent account number (Pan) : bavpr8071a
Name : sandeep dilip rajput
Category : individual
Status :
Your pan card has been dispatched on 01-oct-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 11-oct-2017.

Trackdart ™ - tracking details

Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the contact us button at the end of the page. To forward the details enter your email id, the recipient's email id and send.

Waybill no : [protected] reference no :[protected]
Pickup date 07 october 2017
From mumbai
To mumbai
Status returned to origin at shipper's request
New waybill no [protected]

Status and scans
Location details date time *
Waybill no : [protected]
Jogeshwari returned to origin at shipper's request 18-oct-2017 15:59
Jogeshwari undelivered shipment held at location 18-oct-2017 15:35
Jogeshwari undelivered shipment held at location 17-oct-2017 12:37
Jogeshwari undelivered shipment held at location 16-oct-2017 14:51
Jogeshwari no such consignee at the given address 14-oct-2017 18:13
Jogeshwari shipment out for delivery 14-oct-2017 11:15
Jogeshwari no such consignee at the given address 13-oct-2017 17:43
Jogeshwari shipment out for delivery 13-oct-2017 10:31
Jogeshwari no such consignee at the given address 12-oct-2017 17:55
Jogeshwari shipment out for delivery 12-oct-2017 11:33
Jogeshwari delivery delayed 11-oct-2017 12:57
Jogeshwari delivery delayed 10-oct-2017 12:23
Jogeshwari delivery delayed 09-oct-2017 12:50
Jogeshwari shipment arrived 08-oct-2017 10:07
Mumbai hub shipment further connected 08-oct-2017 08:53
Mumbai hub shipment arrived 08-oct-2017 02:28
Lpr hub shipment further connected 08-oct-2017 02:26
Lpr hub shipment arrived at hub 08-oct-2017 01:25
Lower parel shipment further connected 08-oct-2017 01:13
Lower parel shipment arrived 07-oct-2017 13:12
* - 24 hr format

Waybill no : [protected] reference no : 074 - [protected]
Pickup date 18 october 2017
From mumbai
To mumbai
Status shipment delivered
Date of delivery 20 october 2017
Time of delivery 12:37
Recipient co nsdl rto shipm

Status and scans
Location details date time *
Waybill no : [protected]
Nsdl rtos shipment delivered 20-oct-2017 12:37
Nsdl rtos shipment out for delivery 20-oct-2017 12:04
Nsdl rtos shipment arrived 20-oct-2017 09:56
Nahur mini hub shipment further connected 20-oct-2017 06:54
Nahur mini hub shipment arrived at hub 19-oct-2017 06:20
Mumbai hub shipment further connected 19-oct-2017 05:22
Mumbai hub shipment arrived at hub 19-oct-2017 03:49
Jog manifesting hub shipment further connected 19-oct-2017 03:19
Jog manifesting hub shipment arrived 19-oct-2017 01:00
Jogeshwari shipment arrived 18-oct-2017 15:59
* - 24 hr format

95

Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

Later the i sent a mail to concerned department ([protected]@nsdl.co.in, [protected]@incometaxindia.gov.in) by requesting them to resend my pan card to my given address (374/ gate no.7, squatters colony, kharodi, near divya hotel malwani malad west mum-95). But no response from them too till date. And not even toll free numbers not answered.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: n-[protected]
Alotted pan no: bavpr8071a

Yours truly,
Sandeep rajput
+91-[protected]
[protected]@gmail.com
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Blue Dart Express customer support has been notified about the posted complaint.
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Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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