Blue Dart Express — delivery issue - credit card

Hi,

I wanted to raise a complaint, my awb number is [protected]. I spoke to one o[censored]s executive on friday and she committed that when the delivery executive will reach my office for the courier delivery he will call me on my mobile number but the same did not happen. Again i spoke with one o[censored]s executive on saturday and she was not interested in helping me.

Kindly provide me the senior level escalation desk email id or the contact number were i raise my concern as i cannot see anywhere interested in helping me.

My previous awb number for the same parcel is as follows:
[protected].
[protected].

I need a proper response why there is a delay in delivery of the parcel.

Kindly raise a necessary complaint.