[Resolved]  Blue Dart Express — false information given by blue dart - reg.

Address:

Coimbatore, Tamil Nadu, 641021

My way bill no: awb[protected]

My icici bank debit card was dispatched from bombay on 10-aug-2017 and reached coimbatore on 12-aug-2017. It was then out for delivery to my home on the very same day, i. E, 12-aug-2017.

I put leave for getting this courier. I have checked status frequently. Suddenly the status changed to "consignee's address unlocatable/landmark needed".

No body attempted delivery of my product. Because i am waiting for this courier. Also no one contacted me on mobile. But just send me sms, stating that the product undelivered due to address issues. The address i provided with mobile no is very clear in my icici bank address. Last 10 days back i received icici bank cheque book through india post to this same address. Many times i received several products by different couriers. My area is very main and popular, street name and door no. Are very clearly located with board. So i can say surely, your courier boy has not attempted delivery of product at my address and also did not call me. My address is also very well known to everybody and easy to access.

My first question if he is not able to find the address so why that guy is not contacting me in my phone number? So this i understand you are not attended delivery, you just send sms regarding address issue. If you will deliver after one month also not a problem. But why don't you give such a false information. And then why are you sending sms like this, "to update address and contact icici bank". My address is very very clear in bank profile.

After this i never ever suggest blue dart to others...

Finally after i talk to customer care, i conclude, you did not attend delivery, already you planned to attended delivery on some other day or not interest to come to attend deliery, you just cheat customers. Dont underestimate customers.

Thanks & regards,
M. Muthupandi