Blue Dart Express Limited — Clarification regarding Delivery Area in Silchar (788001), Cachar ASSAM

Address:

Cachar, Assam

I often get consignment delivered at my resident address locality/area by all the courier services in town. Even I received couriers/consignment through Blue-Dart Courier at my present residential addressed locality/area. This time my bellow mentioned orders are shown as out of delivery area in the Tracking History of the consignment. I have got calls from Snapdeal[protected] twice in the evening around 1700 hours on 18th May 2015 saying that Blue-Dart attempted delivery but failed, do I want delivery again? I was quite surprised that throughout the day my family was present at home, than how the delivery was failed? Only after checking the tracking details I came to know that my locality is now out of Blue-Dart delivery area, its very surprising. Snapdeal Order No.- [protected] Product Dispatch Sub Order No.- [protected] Waybill No.- [protected] Ref No.- SLP[protected] Snapdeal Order No.- [protected] Product Dispatch Sub Order No.- [protected] Waybill No.- [protected] Ref No.- PI[protected] So, I would like to know in this context that what is Blue-Dart's delivery area and does it have an uniform delivery responsibility/obligation guideline considering the following queries: 1. Whether whole municipal area is covered? 2. Whether some specific Postal Index Number location/areas are covered? 3. Whether some specific roads, lanes, by-lanes etc. only covered? 4. Whether a specific area map is followed? 5. Whether solely depend on the wish of the local Blue-Dart agent? Therefore I would request your kind office to clarify the queries. I shall be looking forward to your replay.