[Resolved] Blue Dart Express Limited, Rayagada,Odisha — Poor quality of service and misbehaviour | |||
This courier is very casual in handling customer related issues.On 06.10.2015 tracking no.[protected](Amazon) was not delivered nor we were intimated but of their own they updated the status "that consignee address wrong".On our querry in their office on 07.10.2015, it was handed over to us.Again on 09.10.2015, we received a message from Snapdeal that consignment is on hold due to reason best known to them.Tracing no.[protected].The same was delivered to us today after our approach to their office.The courier boys seldom come for home delivery and most of the time we have to collect the material from the office.Apart from this the behaviour of the delivery boy is very indecent.If things like this continue, time is not far off that customers will not hesitate to desert this courier service. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Rameswari Mahapatra,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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+91 79 6612 1212
Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team