Blue Dart Express Limited — Waybill no [protected] kept on hold for Incomplete address

Address:

Mumbai City, Maharashtra

My courier is kept on hold - Incomplete address. Details: I receive "Income tax statement" from ICICI Bank Home Loan which should have reached to me between 14th to 16th February. And ICICI Home Loan is the same bank from where I have taken home loan where I am currently staying and same address is the delivery address for this courier as well. Which made it impossible to have a incomplete address on the courier. I am at a loss to understand how two leading companies can make such a customer - dis satisfaction.