Blue Dart Express — non delivery and delay of parcel by blue dart vytilla

Address:

Ernakulam, Kerala, 682019

My order from amazon numbered
[protected]
I have booked a phone cover on 11/10/2018 and was shown out of delivery from 20/10 onwards but havent reached my home.
On popping the amazon site and tracking bluedart it was shown that it was reached kochi, kerala, india.in the amazon track order popup it was shown that the item was on hold because of difficult adress in amazon. But many other items i have purchased reached on time. But now i'm totally dissatisfied with bluedart. You guys were brilliant once. Kindly keep up the prestige you had by improving services and please help me receive the parcel