Blue Dart Express — pan card undelivered via bluedart

Address:

West Tripura, Tripura, 799005

Dear sir,

I have applied for pan card online for my daughter and same was to be delivered by 9/01/2018. I didn't get any call till today from courier service concerning the delivery of my pan card. But when i checked my pan application status i got the following message:

"your pan card has been returned undelivered to nsdl on 16-jan-2018. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly."

I gave my full nad porper address that i always use. Its the same address mentioned in my aadhar card and voter id card as well. So how can they simply return it without even giving me a call and enquiring about the address. Till date there was no call from bluedart

I kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: [protected]
Alotted pan no: bshpc7219m

Yours faithfully,
Swapan kumar chakma
+91-[protected]