Blue Dart Express — Worst ever courier service in India

Address:

600119

Blue Dart is very reliable in developed countries but is highly unreliable and non ethical service in India.
They never try attempt to deliver specially in Chennai. When ever ICICI or Amazon sends something to me through Blue Dart, it gives me a toss. Very unique courier service. Rest all are very general - as they deliver on time without any hassle.
Here is the recent particulars:
Courier: Blue Dart, Tracking #: [protected]
Address: Flat xx, Block yy, DLF Garden City, Semmancheri, Thalambur, Chennai 600119.
As per Amazon - courier service to call me and fix-up time for delivery. On 15th May without any call I got SMS stating item is out for delivery! I left office early as I wanted to receive it fast. Kept waiting at my home, no phone call, another SMS at 8:30pm that they could not deliver as I was not available over phone!
Immediately I complained to Amazon and then received another SMS at 10:30pm stating delivery was unsuccessful due to address issue, I should call them back and reschedule it.
If a courier service can not find DLF garden City in Semmancheri/Thalambur - they should stop this service.
Above is not the only incident, I face it every time with Blue Dart.