Bluedart — giloy plant ordered not delivered

Address:

682010

Your order from amazon with blue dart awb# [protected] is undelivered since you weren't available. To reschedule, please call[protected] from 9am-9pm
My response:

Sir i was available. Your agents do not know english. I do not know malayalam. Address is a clear indication. Your agents were rude and they were not ready to come again. They said they already passed through. We are on the main road that is
Our convent gate. I am going to complain to your office and amazon.co.

. My address is:
Sr. Jacintha fernandes
St. Vincent pallotti convent.
Edakochi cochin. Kerala.
Pin code 682010
Phone : [protected]
Indications
Aqinas college stop edacochin, pashnithodu
Next to alpha pastoral centre.
[protected]@gmail.com